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Privacy Policy
Effective Date: September 4, 2026
FedBenefit Advisors LLC (“FedBenefit Advisors,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us through our website, forms, appointment scheduling tools, email communications, telephone communications, and text messaging services.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.
1. INFORMATION WE COLLECT
We may collect personal information that you voluntarily provide, including:
- First and last name
- Email address
- Telephone number
- Appointment and scheduling information
- Information submitted through contact forms, questionnaires, or benefit review requests
- Communications you send to us by email, telephone, SMS, or other channels
- Other information you voluntarily provide in connection with our services
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, referring website, and website usage information.
2. HOW WE USE YOUR INFORMATION
We may use the information we collect to:
- Respond to inquiries and requests
- Schedule and manage appointments
- Provide information regarding federal employee and retirement benefits
- Communicate regarding requested services
- Send appointment confirmations, reminders, and service-related updates
- Provide customer support
- Improve our website, services, and customer experience
- Maintain business and administrative records
- Comply with legal, regulatory, or security requirements
- Send marketing communications when you have expressly opted in to receive them
3. SMS AND TEXT MESSAGE COMMUNICATIONS
If you voluntarily provide your mobile telephone number and separately consent to receive text messages from FedBenefit Advisors LLC, we may send you text messages related to appointment reminders, scheduling, customer service, requested information, service updates, and, where separately authorized, marketing or promotional communications.
Consent to receive text messages is not a condition of purchasing or receiving services.
Message frequency may vary. Message and data rates may apply.
You may opt out of text messages at any time by replying STOP.
For assistance, reply HELP or contact us at hello@fedbenefitadvisors.com.
Our SMS telephone number is (678) 849-0252.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Mobile opt-in information and SMS consent will not be provided to third parties for their own marketing or promotional use. Information may be processed by service providers when necessary to operate communications or provide support on our behalf.
4. HOW WE SHARE INFORMATION
We may disclose personal information to trusted service providers that help us operate our website, appointment systems, communications, analytics, customer relationship management systems, and other business operations.
These providers may only use information as necessary to perform services on our behalf and are expected to appropriately safeguard the information.
We may also disclose information when required by law, regulation, legal process, or governmental request, or when reasonably necessary to protect our rights, users, business, or the public.
5. COOKIES AND ANALYTICS
Our website may use cookies and similar technologies to operate properly, understand website activity, measure performance, and improve the user experience.
We may use analytics and advertising technologies, including services provided by Google and other technology providers, which may collect information regarding interactions with our website.
You may control certain cookie preferences through your browser settings.
6. DATA SECURITY
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.
However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.
7. DATA RETENTION
We retain personal information for as long as reasonably necessary to provide services, maintain business records, fulfill the purposes described in this Privacy Policy, and satisfy applicable legal or regulatory requirements.
8. YOUR CHOICES AND PRIVACY RIGHTS
Depending on applicable law, you may have rights regarding your personal information, including the right to request access, correction, deletion, or information about how your data is used.
You may also unsubscribe from marketing emails by using the unsubscribe instructions included in those communications.
For SMS communications, reply STOP to opt out.
To submit a privacy request, contact us at hello@fedbenefitadvisors.com.
9. THIRD-PARTY WEBSITES AND SERVICES
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of websites or services operated by third parties.
We encourage you to review the privacy policies of any third-party services you use.
10. CHILDREN’S PRIVACY
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through our website.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically. When changes are made, the updated version will be posted on this page with a revised effective date.
12. CONTACT US
If you have questions about this Privacy Policy or our privacy practices, please contact:
FedBenefit Advisors LLC
Website: https://fedbenefitadvisors.com
Email: hello@fedbenefitadvisors.com
Phone: (678) 849-0252
